Why potential is a dangerous attribute.

Here's the metric that matters most.

Ignoring poor performance leads to bigger problems.

Trend spotting is a critical leadership skill.

New responsibilities can cause us to lose focus.

Here's why you should drive decision authority deeper.

Game-changing ideas are nurtured in organizational culture.

Recency and frequency are important benchmarks for training.

The choice of when to listen is not the critical question.

Word choice and tone of voice create cause and effect.

Are you the master of one?

When someone tells you, "you have rocks in your head," take it as high compliment.

Response to errors is a component of company culture.

Learn to speak about what you have prepared.

You must count the costs in pursuit of excellence.

Influential leaders ask more questions and make fewer statements.

Bullies often are not aware of their destructive actions.

Trend-tracking skills are critical in any organization.

Speak the vision. Remind the why. Die daily.

We teach change to our congregation, but what about our organization??