Sometimes we are frozen by the thought of what we should do next. Effective leaders focus their team on the "next action."
The key word in keeping any team moving toward a goal is to know the next step, the next action. Volumes of books have been written about execution. But, execution is as simple as taking action.
See the obvious. Take the next step. If your entire team is taking the obvious next step, all day, every day, progress is inevitable.
For example, restaurants have cleanliness and customer service goals. Managers teach procedures and refer to operations manuals.
Yet, something as simple as picking up a napkin from the floor can become a difficult and unseen next required action.
The picture above was taken in a franchise branded restaurant. The hostess was rushing to and fro in various states of being busy. I watched her step over the napkin on the floor at least 6 times. It was so frequent that I was able to snap a picture.
She wasn't alone. The napkin was on the floor for 35 minutes. Over 20 people passed by the napkin on the floor. I believe most passersby saw the unusual blob of white on the floor.
I know a lot about this restaurant based on the response of the team to a little napkin. I also know that I have been to the restaurant many times over the last two years. The floor staff is averaging 200 percent turnover. The same manager seems to be doing what he has always done.
I also know that franchise stores remain open through dinner at a majority of their locations. The napkin store does not.
It's easy to point and fuss at problems other businesses experience. Zits on the face are obvious to all.
But what about the napkin in our own eye?
What are the little things your team walks past every day? Is your lobby pristine? Are your restrooms spotless throughout every service?
Does the condition of your auditorium honor the presence of the Lord?
My questions may be received as literal or figurative. But take a close look at your operation for how well the little things are being handled. What is your "fail rate" on little things? Were those notes to visitors sent last week?
Little things must precede big things. Small steps develop confidence and builds trust.
Teach your team to see napkins on the floor.
It's really much bigger than a napkin.
"Then He came and found them sleeping and said to Peter, "Simon, are you sleeping? Could you not keep watch one hour? Watch and pray, lest you enter into temptation. The spirit indeed is willing, but the flesh is weak" (Mark 14:37,38).
Platform Tip No. 140
It seems like many ministries spend time and money trying to convince people they need help.
Don't organize your marketing around a solution looking for a problem.
Show up every day with your message. People will find you.
Dr. Steve Greene is the publisher and executive vice president of the media group at Charisma Media and executive producer of the Charisma Podcast Network. His book, Love Leads: The Spiritual Connection Between Your Relationships and Productivity, is now available.
Leaders, Dr. Greene wants to help you understand the spiritual connection between relationships and productivity. Read his new blog, Love Leads.
Get Spirit-filled content delivered right to your inbox! Click here to subscribe to our newsletter.
Dr. Steve Greene is now sharing stories, teachings, and conversations with guests who lead with love on Love Leads, a new podcast. Listen now.
Help Charisma stay strong for years to come as we report on life in the Spirit. Become an integral part of Charisma’s work by joining Charisma Media Partners. Click here to keep us strong!
Dr. Mark Rutland's
National Institute of Christian Leadership (NICL)
The NICL is one of the top leadership training programs in the U.S. taught by Dr. Mark Rutland. If you're the type of leader that likes to have total control over every aspect of your ministry and your future success, the NICL is right for you!
FREE NICL MINI-COURSE - Enroll for 3-hours of training from Dr. Rutland's full leadership course. Experience the NICL and decide if this training is right for you and your team.Do you feel stuck? Do you feel like you’re not growing? Do you need help from an expert in leadership? There is no other leadership training like the NICL. Gain the leadership skills and confidence you need to lead your church, business or ministry. Get ready to accomplish all of your God-given dreams. CLICK HERE for NICL training dates and details.
The NICL Online is an option for any leader with time or schedule constraints. It's also for leaders who want to expedite their training to receive advanced standing for Master Level credit hours. Work through Dr. Rutland's full training from the comfort of your home or ministry at your pace. Learn more about NICL Online. Learn more about NICL Online.